are new friends!
for color services
Welcome! We are thrilled that you are considering ZEF for your hair needs. We think of all our guests as hair friends and we would love to include you among them.
It can be intimidating to sit in a stylist's chair for the first time -- no matter how highly recommended he/she might be! That is why we offer a complimentary
15-minute consultation before we book any color services. We want to be sure we know exactly what you are looking for and how to schedule your appointment.
Service Re-Do and Retail Policy
We strive to offer our hair friends the highest level of satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we will be happy to make any adjustments with no additional charge.
If you are dissatisfied with a retail purchase, it can be exchanged for up to 30 days from the initial purchase.
In order to provide the best possible scheduling options for our hair friends, we require 24-hour advance notice if you need to cancel or reschedule your visit with us. Cancellations or rescheduling with less than 24-hour notice will be subject to a $25 per service cancellation fee which will be due before a new appointment can be scheduled.
All prices are subject to change depending on the
length and thickness of your hair. We invite you to schedule a complimentary ZEF consultation to
discuss your individual needs.